Support
Contact
| General inquiries | info@bezalelestate.org |
|---|---|
| App support | support@bezalelestate.org |
| Phone | +234-916-1010-223 · +234-802-2210-102 |
| Registered office | 31B Usuma Street, Off Gana Street, Maitama, Abuja |
Delete Your Bezalel Estate Account
To request deletion of your Bezalel Estate account and associated data, email privacy@bezalelestate.org from the address registered on your account, with the subject line "Account Deletion Request". Include your full name and the phone number on your profile so we can verify the request.
We process deletion requests within 14 days. This permanently removes your profile, uploaded documents (KYC/ID/proof of address), and any saved payment or investment records tied to your account.
Some information is retained beyond deletion where required by law or legitimate business need — specifically, records of completed property transactions and payments, which Nigerian tax and anti-money-laundering regulations require us to keep for a minimum retention period, and any data needed to resolve an open dispute, complaint, or legal claim involving your account.
Common Questions
How do I verify my account (KYC)?
Individual agents verify with a Bank Verification Number (BVN); corporate agents verify with their CAC registration number and company name. Clients and investors upload a government ID and proof of address, which an admin reviews.
How do I reset my password or sign-in method?
Use the "Forgot password" link on the sign-in screen, or sign in with Google/Apple/Facebook if you originally registered that way.
Where do I check my payment or investment status?
Open the app and go to your profile or portfolio tab — payment and KYC status update there once an admin confirms them.